Help Center

Frequently Asked Questions


Are there any exchange rates?

What payment methods do you accept?

How secure is my online order?

How do I change or cancel my order?

How do I set my shipping address?

Can I change my shipping address after placing an Order?

When will I receive my Order?

How can I track my Order?

Can I use several discount codes in one Order?


When will my order be processed?

Will I be charged with custom taxes?

Is my order eligible for free shipping?


How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damage/missing part(s)?

How long is the return process?

When will I received my refund?